• Orders currently ship within 7 business days of order.  Orders are processed in the order that they are received.  You will be notified via email when your order has shipped.
  • All sales are final. NO returns will be accepted for any reason. 
  • Cupcake Polish is not responsible for lost packages due to incorrect addresses. Please double check your input for accuracy. 
  • Packaged will not be refunded or reshipped once the tracking information indicates the package was delivered (marked delivered, accepted, received, ect.).
  • In the event that you recieved a broken polish or your order was incorrect - please email us within 5 days with photo evidence.
  • We do NOT refund shipping on multiple orders but we will try our best to consolidate orders into one package for your convenience.
  • Cupcake Polish reserves the right to cancel and refund any order at our discretion.
  • As with any handmade product, slight variations will occur. 



  • We are now offering international shipping through this shop.
  • International packages will not be replaced or refunded if they are lost, stolen, or destroyed after leaving US soil. 
  • Cupcake Polish is not responsible for any customs fees, taxes, duties, or tariffs that may occur with international orders. 
  • International customers may find it is more cost effective to purchase through one of my international distributors- please visit my international stockists page for a list of authorized retailers.


If you have any problems with your order, please contact thecupcakepolish@gmail.com